SMS Marketing Privacy Policy
Effective Date: May 8, 2024
Hot & Delicious values your privacy, we have established this policy for the use of our SMS marketing service. This Privacy Policy explains how Hot & Delicious collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.hotanddelicious.com.
Note: This Policy is specifically for our SMS Marketing Service Only – For information on how our website collects and shares data please review https://hotanddelicious.com/policies/privacy-policy
COLLECTION OF PERSONAL INFORMATION
We may collect personal information such as phone number directly from you when you voluntarily opt-in for our SMS marketing. For example, through a SMS sign-up web form, during an online or in-person registration, signing up for a website account, during checkout process. Other Personal information we collect directly from you may include first and last name, address, email address.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser however, parts of our website may not function properly. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
USE OF PHONE NUMBERS FOR SMS
When you opt-in for our SMS marketing service, your phone numbers primarily used to provide you with product announcements, promotional offers and other updates that may interest you via text message. Standard SMS message and data rates may be applied by your carrier.
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes. For more information, see our Mobile Messaging Terms And Conditions available at https://mailchi.mp/hotanddelicious.com/hot-delicious-terms-and-conditions
We will only share collected phone numbers with our SMS provider MailChimp for our email marketing and text message communications. For more information about how we may use your information with MailChimp and the information that may be collected through our email campaigns, see MailChimp’s Data Processing Addendum available at https://mailchimp.com/legal/data-processing-addendum/.
YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at store@hotanddelicious.com
OPTING OUT OF SMS MARKETING MESSAGES
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Hot & Delicious again, just sign up as you did the first time and Hot & Delicious will start sending messages to you again.
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at store@hotanddelicious.com.
Please note that the opt-out process may take a certain number of business days. During this period, you may still receive some messages from us.
CHANGES TO THIS PRIVACY POLICY
This policy may be updated periodically. If you have any questions about this policy or about the SMS marketing service, please contact us at store@hotanddelicious.com